Terms and Condition

Terms and Conditions

Welcome to Heyam Raffie. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General Information Heyam Raffie provides modern abayas and related products. These terms and conditions apply to all users of the website, including customers, visitors, and those who access or use the services provided.

2. Account Registration To place an order or access certain services, you may need to create an account. By registering, you agree to provide accurate, current, and complete information. You are responsible for keeping your account details confidential and agree to notify us immediately of any unauthorized use.

3. Products and Availability We strive to provide accurate descriptions of our products, including their images and prices. However, we do not guarantee that the products on our website are always available or that the descriptions are free of errors. Availability of items is subject to stock, and we reserve the right to modify or discontinue any product at any time without prior notice.

4. Pricing and Payment All prices listed on our website are in [Currency], and are subject to change without notice. We accept payment via various methods, including credit/debit cards and other payment services as listed on the website. Taxes and shipping costs may be added to the total price during checkout.

5. Orders and Shipping Once an order is placed, you will receive an order confirmation email. We will process and ship your order as soon as possible. Shipping times and costs depend on your location and the shipping method selected. We are not responsible for any delays caused by the carrier or external factors. All shipping is subject to availability.

6. Returns and Exchanges If you are not satisfied with your purchase, we offer a return and exchange policy. To qualify for a return or exchange, the items must be in unused condition, with tags still attached, and returned within [X] days from the date of delivery. Shipping costs for returns or exchanges are the responsibility of the customer, unless otherwise stated.

7. Privacy and Security We are committed to protecting your privacy. Any personal information you provide will be used solely for processing your orders and improving your experience with Heyam Raffie. We use secure payment processing systems and take necessary measures to safeguard your data. For more details, please refer to our Privacy Policy.

8. Intellectual Property All content on this website, including but not limited to text, images, logos, and designs, is the property of Heyam Raffie and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent from us.

9. Limitation of Liability Heyam Raffie is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We do not guarantee that our website will be free from errors or interruptions, and we are not responsible for any issues that arise from the use of external links.

10. Indemnification By using our services, you agree to indemnify and hold harmless Heyam Raffie, its affiliates, and employees from any claims, losses, damages, or expenses, including legal fees, resulting from your use of our website or violation of these terms and conditions.

11. Amendments We reserve the right to modify or update these terms and conditions at any time. Any changes will be posted on this page, and the date of the most recent revision will be updated at the bottom. Continued use of the website after any such changes indicates your acceptance of the new terms.

12. Governing Law These terms and conditions are governed by the laws of [Country/State]. Any disputes arising from the use of this website or services will be resolved in the appropriate courts located in [City, Country].

13. Contact Us If you have any questions or concerns regarding these terms and conditions, please contact us at: